9781292073330 THE MIND AND HEART OF THE NEGOTIATOR (GLOBAL EDITION)LEIGH THOMPSON
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7 ชิ้น
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CU Book(ศูนย์หนังสือจุฬา)
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Table of Contents
Part I Essentials of Negotiation
Chapter 1 Negotiation: The Mind and The Heart
Chapter 2 Preparation: What to Do Before Negotiation
Chapter 3 Distributive Negotiation: Slicing the Pie
Chapter 4 Win-Win Negotiation: Expanding the Pie
Part II Advanced Negotiation Skills
Chapter 5 Developing a Negotiating Style
Chapter 6 Establishing Trust and Building a Relationship
Chapter 7 Power, Gender, and Ethics
Chapter 8 Creativity and Problem Solving in Negotiations
Part III Applications and Special Scenarios
Chapter 9 Multiple Parties, Coalitions, and Teams
Chapter 10 Cross-Cultural Negotiation
Chapter 11 Social Dilemmas
Chapter 12 Negotiating Via Information Technology
Appendices
Appendix 1 Are You a Rational Person? Check Yourself
Appendix 2 Nonverbal Communication and Lie Detection
Appendix 3 Third-Party Intervention
Appendix 4 Negotiating a Job Offer