1.Payment
* We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
* Payment must be made within 3 days of order.
* If you cant checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
2.Shipping
1).The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.
2).You will be notified by email with the tracking number once your package be shipped out,Transit time varies with different shipping methods.
3).Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation .
4).We try our best to provide you the most reliable,affordable way of shipping service.
5).If you do not receive your item on time, please contace us immediately for further assistance.
3.Return & Exchange
*If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
*If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.
Return Notes:1.When you receive the item, please check the quality and quantity in time. You should pay the additional shipping fees incurred and ensure the item will be returned in good condition with original packaging.Feedback the reason where it gets wrong to us.
2.If you have any problem with the received items, please, contact us before you send the items back.
3.Before returning items, please make sure you get our (the seller`s) return address. Please keep records of your return tracking number. We are NOT RESPONSIBLE for lost packages.
4.Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment.
5.The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.
6.If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.
4.Contact Us
*Welcome to contact us if you have any questions.
*If you have any comments or suggestions,please contact us.we are very willing to communicate with you to improve our services.
*Your email will usually be answered within 24 hours,If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible.
5.Feedback
*Customer satisfaction is our survival.we pay high attention to every client.
*If you like our products,please give us praise.If you are not satisfied with our products,we hope you can connect with us in advance,and we will do our best to solve your problems.
*We sincerely invite you to leave positive feedback for us if you are satisfied with our product and service.
*Wish you can offer us 5-Star feedback as a reward.