✔ ORDER NOTE

Please follow "✎ HOW TO ORDER ✎" to place your order;

If we havent received any messages(personalization details) about the order, will be engraving your phone number on the tag after 72 hours.

Handmade each one will be slightly unique;

Handmade Process time: 1 - 3 Business days, usually within 12 hours;

When work begins, it cant be changed or returned.

We would also be happy to work with you on custom ideas or special designs, just send us your creativity...

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SHIPPING

Preparing Time: we need 2-5 working days to prepare your order according to our numerous orders every day.

Shipping For Worldwide

FOR WHOLESALE, DROPSHIPPING AND RETAIL

We are happy to welcome wholesale, retail and Dropshipping customers and are happy to work with you.

You can send us a message with the products you want to wholesale and we will have a special price!

 

Note:

If you choose the free shipping option, your parcel will be directly delivered your home only one time or it will send to your local post office then you need to take your tracking number and your personal ID to collect your items.We will inform you immediately once your parcel have been sent out.

If you choose express shipping, please remember to leave your contact number, this is required for express shipping.

 

RETURN&REFUND

If there is any problems,please contact us as soon as you received the orders.We will try best to solve the problems.

All returned items must be put in the original packaging box and a true tracking NO. is required,please specific reason for the return and your Order Number.

A full refund will be issued to you when we receive the item in its original condition and packaging with all components and accessories. Or, you may choose to exchange it.

Retrun shipping fee should be paid by the buyer.

 

FEEDBACK

If you are not 100% satisfied with the quality of your purchase from Zookaria Store, you can leave us a message and we will deal with your questions as soon as possible.

Request:

1. Items received within 30 days from the delivered date.

2. Items received unused, undamaged and in original package.

3. Return shipping fee is paid by buyer