Dear customer, thank you so much to visit our shop! Please allowed me to introduce one of our best sale product Frozen Elsa Crystal ball music box for you. Many customer buy it for their kids , friends and lovers as a gift. Hope this music box can accompany you with a beautiful and warm memory. We know many salers sales this kinds of product. We select so many factory and choose the best qulity one to offer you. Please find one of your clients review below: boolily: "love it. the elsa and olaf face looks real (not those mutated face). and the music are very soothing to hear. worth the money! highly recommended." This is very beautiful. But beautiful things are always fragile. We do not willing to see your kids cry ,your friend disappointed for getting the damage&broken. So when it broken, we always say sorry and sent a new one to client . Even this is out our fault. We check the product in good condition and packaged well before delivery to SLS ( logistic) warehouse. But it takes a long oversea journey before arrive your hand. Something really out of our control. We lost a lot of money at first. But satisfied customers is more important for us. We have done a lots of experiments for packaging to avoid damage during transportation. Now we updated the packaged. It all wrapped with enough bubble film and fragile tag. One clients review below: "The item was superb and good. Immensely pleasing packaging. ... "Wonderful packaging. ... "Excellent packaging. ... "High-standard packaging. ... "Quality of the wrapping was good. ... "The item was good and first-rate! ... "Quality of the wrapping was outstanding. ... "Delivery was exceptionally We have the most complete product line here. Please read below patient and find out which one your would prefer to buy. 80 lamp size: 8*12cm , with light and music. 80 Autosnow size:8*12cm , with light ,music and autosnow. 100 Autosnow size:10*15cm,with light , music and autosnow. 100 Autosnow+Rotating size:10*15cm,with light , music, autosnow and rotating inside. Have a nice day ! Texture of material: Ordinary glass Manufacturing process: Blowing category: Music box Surface technology: polishing Pendulum form: Tabletop style: Japanese groceries modelling: Cartoon Packing: Carton packaging * INLIGENT TIPS: SHOP MORE THAN 1 GOODS IN 1 STORE TO SAVE ITS SHIPPING COST * Before sending, we have ensured the goods are in good condition * So, damage that occurs in shipping is not our responsibility * Although we have packing it safely, we still recommend that you buy shipping insurance * Buying = agreeing to all our terms & conditions :)