Other service:
Can your products be delivered directly?
We can.
How to buy many products and ship them together?
You can put all your favorite products into the shopping cart, put the orders together and organize the payment.
Can I send all my orders together?
We can.
Why the order cannot be tracked.
Some countries have not cooperated with China Post, and their post offices are not authorized to track information about your country for us.
When can I receive my order?
Answer: For most countries/regions, most countries/regions are 30-45 days for China air mail under normal circumstances, and 45-90 days for special conditions and remote countries/regions.
B: epack: 15-30 days under normal conditions. For most countries/regions, it is 45-60 days under special conditions and remote countries/regions.
Shipping method:
1. Airmail registered from China.
2. Global Express is usually prepared for transportation.
3. Electronic data package.
4. DHL / FedEx / UPS / EMS / SF Express (specific express delivery depends on actual conditions)
After-sales service:
1. If the product is lost or damaged during transportation, please send us a picture, and we will send you a new product or a full refund.
2. If there is a problem with the accessories of the product after receipt, we will compensate you for the corresponding amount according to the price of the accessories.
Note: Before shipping, we will carefully check the products, but due to the long shipping time, the above-mentioned problems may occur, so please explain here.
Feedback:
1. If you like our products, you can give us a 5-star review and share with your friends. Your appreciation is our strength to become an excellent company.
2. If you have any questions about our products, please contact us, we will try our best to provide you with a satisfactory solution.
3. Contact us before filing a dispute, or give us a low-star review. Because contacting us directly is the best way to find a solution that satisfies you. We will do our best to satisfy every customer.
