1. Q:Are you factory, where is it, established year, how many workers?
Yes,Our factory locates in Longhua New District, Shenzhen China since 2009 with an area of 1000 square meters, and with around 100 stuffs working for 3 product lines.
2. Q: How about your main market and if foreign sole distributor is acceptable?
Our main market includes Europe and America; Sole distributor is acceptable for specific item in certain area.
3. Q: Do your products have certificates, can you provide the certificates?
Yes. We have CE, FCC, RoHS etc. for our products and certificates can be provided after order.
4. Q: Do you have a MOQ limit? How about the lead time?
Yes. Our MOQ is 100pcs, Lead time around 7-10 days,3-5 days if stocks available
5. Q: What’s your Payment Terms, will you accept L/C?
1. For Samples, We often use Paypal and Aliexpress.
2. For contract order, We often use alibaba assurance paid on line and T/T, 30% down payment, 70% before shipment
3. For those amount exceeds USD5000, it can be L/C at sight.
6. Q: How about your delivery terms? Will you use CIF?
Yes, we can accept FOB and CIF
7. Q: Can you provide samples? How long does it take ?
Yes, we can send samples for our real customer. Sampling time around 3-5 days.
8. Q: Can you support OEM and how about the lead time?
Yes we welcome OEM orders and lead time takes around 45 days after payment received.
9. Q: Can you provide private label? Do you have a MOQ limit for those requests?
Yes, LOGO and Labeling can be provided for free with an order 500 units.
10. Q: How can you guaranty your products? How do you handle those defected goods?
We will do a 100% inspection before the shipment, Besides ,we provide one year warranty.
11. Q: Why the actual distance can not the same as those stated in the instruction?
Our theoretical values are tested without any distraction and the signal can be disturbed by the obstacles in practice.
12. Q: Why those with rechargeable function can not be recharged in practical use?
For the battery, we have set up a protect.
