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OUR GUARANTEE:
We strive to provide each customer with the highest standard of customer service to ensure you have a pleasant shopping experience. If you have any issues, inquiries, or need assistance, please feel free to contact us directly.
�� Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.
�� Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue out a replacement or refund.
✉️ 24/7 Customer Support: We have a team of live reps ready to help and answer any questions you have within a 24-hour time frame, 7 days a week.
About Shipping
- Aliexpresswill verify your payment within 24 hours once payment completed,and we will process your order once the process time is over.
- If your order has been closed as security reasons,then you can contact the services to solve that problem by this link:(Aliexpress services).
- Import duties, taxes and charges are not included in the item price or shipping charges, these charges are the buyers responsibility. Please check with your countrys customs office to determine what these additional costs will be prior to bidding/buying.
- For more information about shipping, please find this help link:
- Our commitment to the arrival time is60 days(Brazil: 90 days).If you can not get the package within 60 days,or you want to know where the package is,please contact us directly,we will follow it for you.
About Payment
-Which payment methods can I use on Aliexpress?
APP:Visa, MasterCard, Maestro, Discover card and Diners Club card, American Express, QIWI, Boleto, bancontact, iDeal, Przelewy24, SMS Payment in Russia(MTC, MegaFon, Beeline, E2) and AliExpress Pocket.
PC:On our website (PC) you can use the following payment methods:
Visa, MasterCard, Maestro, Discover card and Diners Club card, American Express, Wire Transfer, Webmoney, , Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, E2), Cash Payment (Euroset, Syvaony, Russian Post), and AliExpress Pocket
- If you have any other question about payment, please click this help link:
About Feedback
- Customer satisfaction is very important to us.If you are satisfied with the items you ordered,please help to leave uspositive feedback(5 stars), thank you!
-If your item inside the parcel wasbrokenorstolenobviously while youre receiving.Dispute?? NO!!!It is not a good solution. Contact us and show us thephotoorvideoabout the problem you meet, we will try our best to help you solve it out.
- With any problem we can help you, you can find in this link:
About Guarantee
Please find in this link:
About Return & Refund
Please find in this link:
