After-sale Service

Shipping: -Please pay more attention to your order address which MUST MATCH your shipping address.

Items will be shipped within 5 business days after payment.

We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

Дорогой друг из России:

Пожалуйста, введите свое полное имя,

Поскольку Почта России оговаривает, что получатель должен указать полное имя для бесперебойной доставки посылки, в противном случае посылка будет возвращена. Спасибо за сотрудничество!

Buyer from Brazil Chile Turkey, please double notice , If the value of the order exceeds $50, you may need to pay 30%-50% customs duties .(Import duties, taxes and fees are not included in the product price or shipping cost)Please consult the local customs for the latest policy.

Since the faucet needs to undergo a pressure test before leaving the factory, in order to ship quickly, our faucet may have some water stains, dont worry, this is a normal phenomenon.

Please check items when delivered, if damaged, please kindly accept it and contact us immediay. We will make a confirmation and resend you a new one.

Warranty: -5 years manufacture warranty

We will offer your free new parts or accessories with free shipping during 3 months after your purchase. if more than 3 months less than 1 year, you need to pay for some shipping fee.

Defective problem has to be submitted within 7 business days after product is delivered

please show us photo or video if happens problems.