Region | Delivery Time(days) | ||||||
workdays | 6-12 | 10-16 | 17-22 | 23-28 | 29-70 | >70 | |
USA,Canada | Rate (Items arrived) | 4.70% | 44.50% | 32.20% | 11.50% | 7.00% | If still do not receive items,we will help to track. |
Russia | 2.00% | 8.30% | 19.90% | 32.50% | 37.30% | ||
Brazil, Chile | 0.00% | 0.00% | 1.00% | 20.00% | 79.00% | ||
East European | 3.00% | 18.50% | 50.80% | 19.50% | 8.20% | ||
UK | 8.80% | 59.70% | 24.90% | 5.30% | 1.30% | ||
Australia,New Zealand | 24.90% | 53.00% | 11.60% | 6.60% | 3.90% | ||
West European | 3.20% | 21.00% | 53.90% | 12.80% | 9.10% | ||
Other | About 10-60 working days |
2,Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyers responsibility.
3. We offer free shipping by China post air mail : Generally, delivery to USA takes about 20-30 days.
4. Delivery to Canada , AU, UK, and other European countries takes about 15-39 days.
5. If you need the item very urgently, please contact us for express shipping. We will calculate the express shipping cost for you. Express shipping takes about 3-7 days to arrive.
6. If you have not got it within the shipping time, please no hesitate to contact us. We will check it for you with the post office and customs.
7. Because sometimes it will be delayed for traffic or flight. Please do not open dispute to us. We will take responsibility to resend or refund for any lost item.
Payment:
1. There are many payment methods available on , your payment will be temporarily held by Aliexpress, and will not be released until you receive your order and are satisfied with it.
All payment must be finished within 3 days, otherwise will result in a unpaid reminder.
2. Import duties, taxes, or charges are not included in the cost you pay to us.
Return/replacement policy:
1. Refund or replacement request is available within 2 weeks since you receive the item.
2. Please contact us to request a return authorization. Your name, auction number and reason for returning are required on the package. Items returned must include all original packaging.
3. Please repack the item carefully. Items returned will be tested and new replacement will be sent out
immediay if item returned is found out defective. If a suitable replacement is not available then a
refund will be issued. Shipping, handling and insurance fees are non-refundable.
4. Items returned without RMA (Return Material Authorization) number will be refused and returned to the sender.
5. Buyer is responsible for the returning postage.
Contact us:
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Please let us know before leaving any negative feedback or 1 point, 2point low DSR or open any disputes on Ali, please give us the opportunity to resolve any problems and we will try our best to satisfy your needs.
If any question, please feel free to contact us. We try our best to reply to your s as soon as possible, due to high volume of daily incoming s and time zone difference, we may not be able to reply your s immediay. Please allow 1-2 business days for us to response.
SIYI FIRM