dear friend, we will package the lamp for you in safe, but if the lamp broken in unfortunay, we will send you thenew lamp or refund you the money, please contract with us first, and dont give us bad feedback.thank you.
size of light: 9W:13x4.5cm, 15W: 15x6cm, 30W: 22X7.5cm
shape of light: B22 and E27 light is half spiral
E14 light is full spiral.
E14 light shape as follow picture show
we will pack the lamp in very safe, in case of broken on the shipping way.
Shipment
When you place an order, please choose a shipping method and pay for the order including the shipping fee(if the product is not free shipping). We will send the items within 3-7days once your payment is completed.
Return
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Warrenty
We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
We also provide 12-month free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
A.We guarantee100% authenticproduct images.
B. The default mail China Post. C. Shipments in the fastest time.
D. Quality assurance of products qualified.
Shopping process:
Browse Successful -- Delivery -- Confirm receipt --Given 5 stars
/ payment
Order ^
/ ^
Advisory Modify Shipping Not satisfied,return
Return Process
Note: We acceptAlipay,West Union,
Through secure payment processor ESCROW.
RETURN EXCHANGES
/
Sumbit an online
application
/
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/
Conform to the Dont conform to the
return rules return rules
/
Merchant agrees Merchant dont agrees
/
Buyer return Platform
/ intervention
SUCCESS /
^ Business Buyer
^ responsbility responsbility
^ /
^ Buyer return Failure
^-----------------------------------------------/
Dear friend:
Thanks for you shopping for us.
We will arrange shipment within 3 days after we got your payment and then
inform you tracking number.
you can track on:
17track orflytexpress
The parcel will delivered within 35 days in most country.
We will full refund you or reship if you still can not receive it within 60 days.
If you have any problem, please feel free to contract us first before open a dispute.
We will do ourbest to solve any problem and provide you with the best after-sale
service.
Your satisfaction and positive feedback is very important to us.
Enjoy your shopping in our store. :)
Best Regards.
Consistent With Description* * * * * 5 Star
Service Attitude * * * * * 5 Star
Delivery Speed * * * * * 5 Star
------------- With your !-------------
FAQ
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